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Social Media listening

This article is compiled from information provided by Komons and continues our series on how Spanish LGBTQI+ organisations succeeded in legislative progress for Trans people

Analysing the conversations on social media

As part of the initial investigation to prepare for our collective campaign in support of trans people, we analysed the conversation on Twitter in Spain.

Between August 1, 2021, and June 1, 2022, 231K tweets were captured mentioning trans and non-binary people, gender diversity laws, inclusive sexual education, and inclusive language. Twitter users were grouped according to the relationships between them (that is, who retweets whom) and the pattern that emerged helped identify seven major communities. Five of these, about 41% of users analysed, appeared to favour LGTBI rights and generated 49% of all tweets analysed. Furthermore, two communities appeared to be against LGBTI rights. They accounted for  33% of the tweets and 24% of the users.

Identifying main communities along their narratives

After analysing the contents of the tweets, focusing on those with the greatest reach (most retweets), we were able to summarise and draw some conclusions about the main narratives circulating within each community.

 Communities opposing LGBTI rights

Two main opposition communities were identified, making up 24% of the users and 33% of the tweets analysed. The first is a group of far-right users,  about 15% of the accounts analysed, who generated 12% of all opposition tweets. They chose to focus their narrative on the perceived cultural decline of society because it is “distracted by absurd considerations on gender”. The accounts of the main representatives of the Spanish Far-right party, Vox, seemed to have taken a strategic stance of silence; however, opposition tweets came from prominent accounts, for example, journalists and other informal accounts related to far-right ecosystems.

The second opposition community was noted to be specifically trans-exclusionary. These users were about 9% of all accounts analysed and generated 21% of the tweets. They claimed that  and that  . They also celebrated the exclusion of transwomen from female sports and were anti-hormone therapy claiming “it is being applied too soon to minors.”

The trend of activities showed that far-right and trans-exclusionary communities were highly connected and exchanged 785 retweets from users across both communities. In addition, these accounts generated a greater proportion of tweets per user. Although they are not the largest community, they are very active and manage to make a lot of noise.

Communities in favour of LGBTI

Five communities favouring LGTBI+ rights were identified and analysed on the supporting side. They made up 41% of the users analysed, and they generated 49% of all tweets analysed.

The leading community identified in favour of LGBTI rights was the LGTBI+ ES + US + UK community; they were about 17% of the users and generated 23% of all the tweets analysed. This group appeared to closely follow the   and consequently echoed calls for   They also spoke out against discrimination, aggression and setbacks happening in Spain. They also generated positive content, for example, encouraging respect for diversity through the correct use of pronouns and support shown by allies.

The second group is the Spanish LGTBI community, which made up 6% of users and generated 9% of the tweets. This community was notable for its reactions to the opposition accounts, mainly in response to trans-exclusionary movements and the political right in Madrid.

The LGTBIQ+ activism (6% users, 7% tweets) community was observed to focus largely on legal issues, particularly the Trans Law which was undergoing the approval process at the National Congress and later approved in December 2022. The conversations were mainly calling out conservative political positions and sharing information about progress. The content from this group also featured transphobic attacks and reactions to the trans-exclusionary movement.

Fourthly, the Unidas Podemos (6% users, 5% tweets) community centred much of its conversations on calling out prejudice by conservative parties and politicians. Their reactions to the trans-exclusionary movement and the entire right-wing movement were dominant. However, they also celebrated advances in rights achieved by the government (from labour rights to sexual freedom). Prominent accounts in this community included well-known politicians from Unidas Podemos.

Similarly, the fifth community, the progressives (6% users, 5% tweets), majorly reacted to right-wing attacks on LGTBI laws in Madrid and reports of transphobic attacks. It, however, also highlighted positive content that celebrated progress. This community also had prominent accounts related to parties such as PSOE and Más Madrid.

Narratives with the most impact

Certain topics dominated the conversations across the communities in favour and against LGBTI rights.

Among the anti-LGBTI camp, the trans-exclusionary community focused on several narratives, which indicates that they are highly coordinated. In contrast, the extreme right was practically monothematic. Most of its tweets concentrate on repeating the “cultural downfall” narrative in various tones, be it serious, alarming, ironic, or with false dichotomies (like opposing Trans children to children with cancer).

In contrast, the pro-trans rights communities were fragmented and lacked coordinated. In addition, much of their attention was devoted to denunciations and reactions to the opposition. This predominance of reactive content implies missed opportunities to promote agendas, explicitly defend the Trans Law, and make visible positive narratives that can be useful beyond online conflict.

Going forward

It would be beneficial for the pro-rights communities to use the “don’t fuel them” approach in how it engages with the extreme right and the trans-exclusionary movement online.

This approach urges to refrain from engaging with the opposition, and in any case to never repeat negative frames, as they only serve to make them more salient within the public debate (and more promoted by algorithms).

Furthermore, it is also worthwhile to consider how best to move past the indignation and urgency to have more constructive conversations while reflecting on how best to respond to attacks and what forms of support would be most effective for survivors.

From the data analysed, one thing is very clear: those who focus on a single or a few narratives have more reach, despite being fewer.

Finally, and on a more positive note, the most viral content among all pro-rights communities was a story of empathy and support for trans people. It was the story of support from the director of a school in Lepe (a small municipality of Andalusia)  to a trans student who went to class in a skirt. Responding to Transphobia, the director also wore a skirt in school, and several teachers painted their nails in support (more info here)

It went viral and generated international attention and support. But, most importantly, it showed how an “unexpected ally” could inspire other cis people to take a more active position in defence of trans rights and showed how a positive perspective could reach beyond communities that are reactively mobilised.