​​​​ ​​​​

Category: Media attention

How PR pros can harness the power of podcasts during COVID-19

This article first appeared at PR Daily

 

The format has grown even more popular despite fewer commuters during WFH. Here’s how communicators can make the most of it.

However, as routines shifted and the world acclimated to the “new normal,” this has changed. In the U.S., 18 percent of adults said they are listening to more podcasts since they started isolating and social distancing, according to Morning Consult, and Gen Z has increased podcast use by 31 percent since they started social distancing.

Spotify has reportedly seen an increase in podcast listening during activities such as cooking, doing chores and family time, Ostroff said, and the top 10 publishers reported a 52 percent increase in unique live streams in May 2020, over May 2019.

Among the thousands of podcasts launched during quarantine are:

  1. Here’s the Deal – Former Vice President Joe Biden’s new podcast.
  2. El hilo – The second podcast by Radio Ambulante Estudios, for Spanish-speaking audiences.
  3. Wind of Change –  An eight-part podcast series created by Pineapple Street, Crooked Media and Spotify, led by New Yorker staff writer Patrick Radden Keefe.
  4. EPIDEMIC with Dr. Celine Gounder – A twice-weekly podcast on public health and the coronavirus.
  5. SSW People’s Radio – A weekly podcast featuring stories and interviews from the people of the South Side of Chicago.

The ‘new normal’ for podcasts

What does this mean for PR pros?

If pitching podcasts isn’t already a central component of every media relations campaign, now is the time to start making this tactic a bigger priority.

Podcasts offer exceptional opportunities for executives to conduct long-form interviews during which they can convey multiple key messages, the company’s brand values, and their “hot takes” as thought leaders. They also empower companies to connect in a meaningful way with niche audiences, who are often devout listeners of the podcast, and who may truly move the needle for them. In addition, podcasts present an exceptional platform for exploring contemporary and complex social justice topics, if doing so is on-brand and appropriate.

However, effective podcast outreach isn’t as easy as doing a simple Google search to see what articles have been written on which topics and by whom. Becoming familiar with a podcast requires listening to several episodes—yes, each entire show, from beginning to end—to research the recurring segments, themes and types of guests the show invites on.

Still think podcasts don’t have a large enough reach to warrant the effort? Consider this: “The Joe Rogan Experience” podcast gets an estimated 200 million monthly listens, which is over four times the reach of The New York Times online, at 43 million unique viewers per month.

 

Here are the top 10 podcasts in the U.S., by ratings:

  1. Crime Junkie (229.5K) – A true crime podcast by audiochuck.
  2. The Joe Rogan Experience (165.3K) – The podcast of comedian Joe Rogan.
  3. Call Her Daddy (120.9K) – Alex Cooper and the Daddy Gang exploit the details of their lives.
  4. My Favorite Murder with Karen Kilgariff and Georgia Hardstark (126.1K) – Lifelong fans of true crime stories tell each other their favorite tales of murder.
  5. The Ben Shapiro Show (96.6K) – “The hard-hitting truth in a comprehensive conservative, principled fashion” brought to listeners by Ben Shapiro.
  6. The Daily (65.7K) – “What the news should sound like,” hosted by Michael Barbaro and created by The New York Times.
  7. Office Ladies (59.4K) – “The Office” co-stars and best friends Jenna Fischer and Angela Kinsey do the ultimate re-watch podcast.
  8. Stuff You Should Know (51.3K) – An iHeartRadio podcast covering everything from champagne, satanism, the Stonewall Uprising, chaos theory, LSD and El Nino to true crime and Rosa Parks.
  9. Up First (37.4K) – NPR’s “news you need to start your day.”
  10. The Dave Ramsey Show (22.6K) – A financial podcast devoted to “straight talk on life and money.”

Podcasts are the new blogs

Podcasts are replacing blogs as the premier outlet for thought leadership content.

If PR pros don’t already have the capabilities to create a podcast, now is also the time to get in the game. This includes learning how to secure and use the right equipment, record the podcast audio (including backup audio and possibly video recordings), generate a run-of-show and content calendar, secure guests, create structure, create introductions and upload the podcast for syndication.

The upside of producing podcasts over blogs is that they present an opportunity to exponentially expand brand awareness.

If podcast guests are invited to speak on the podcast each week, and every podcast is shared by the guests via their social media channels, the podcast audience can grow organically. This presents a phenomenal opportunity for brands to expand their footprint by inviting synergistic brand representatives to be guests on the show.

The downside of producing podcasts, from a PR perspective, is that the executives have to do more of the work themselves. In other words, no one can ghostwrite a podcast, even if a team can help with the production end of things. It requires a serious, ongoing commitment from the leaders within the organization, who must then show up (often on camera) and feel comfortable sharing their thoughts on various topics publicly, which can veer into political waters quickly, without warning—and without any intention to go there.

It could be especially worth it for brands in the top five categories currently demonstrating increased listenership:

  1. Design
  2. Food
  3. Music
  4. Medicine
  5. Music history


The future of podcasting

Regardless of whether PR pros decide to dive into pitching or producing podcasts during the pandemic, one thing is certain: Those once odd little audio programs that seemed like fringe mediums are not so little, odd or fringe anymore.

In fact, at the start of 2020, 75 percent of Americans were familiar with podcasts—up 10 million from the year before, according to Convince and Convert—and 55 percent of Americans have now listened to a podcast, up 51 percent in 2019.

Since the first podcast was recorded in 2004, this medium has grown exponentially, and today podcasts actively competing for serious advertising dollars. Experts predict podcast advertising will surpass $1 billion by 2021.

Since most of the nation is still quarantined, this seems like the perfect moment for PR pros to research and invest more in this growing medium—while there’s still time to get ahead of the rising curve

 

.

 

Getting Media Coverage for Your Campaign

Having both an online and offline presence is vital to raising awareness, garnering support, pressuring the decision makers, and pushing your campaign to the final stages of success! Getting the right message out there at the right time can be tricky and is often one marker of a successful campaign strategy. Here are some tips and resources to help you get proper media coverage for your campaign.

Media Mix

All of the media assets at your disposal fall somewhere in the framework of what’s called a “converging media mix.” This represents all of the communications channels and outreach efforts you’ll use during your campaign.

There are four key strategy areas to this media mix: paid media, earned media, owned media and shared media. Here’s a little more information on each one, including pros and cons.

Owned Media Strategies

Owned media strategies use the channels that your brand controls. This may include your website, campaign microsite, blog, videos, or other assets that you maintain as part of your content marketing strategy. (Events fall under owned media, too.)

Pros: great way to create long-term relationships with existing contacts; usually the most cost effective

Cons: take the longest to scale

 

Shared Media Strategies

Shared media includes any channel where you have some ownership, but not complete control. All social channels fall into this category because you “share” the media with those that choose to engage with you. Shared media is vital to creating a conversation around your campaign – it’s much easier to get earned media (coming up next) if there’s chatter online about your campaign.

Pros: best platform to create a conversation; helpful when trying to get earned media

Cons: while you control what you say, you can really only control one side of the conversation

 

Earned Media Strategies

Traditional PR, buzz, word-of-mouth advertisement, and blogger outreach all fall into the earned media category. Once you get a buy-in from key influencers in your sphere, they will then share your content with their audiences, greatly boosting your campaign’s reach.

Pros: external endorsement from outside individuals and orgs; can significantly amplify the reach of your campaign

Cons: hardest to measure because you have limited control

 

Paid Media Strategies

You guessed it: paid media strategies require payment to use a channel. The most effective ads will drive your target audience to owned media in order to create more earned, and shared media.

Pros: harness the power and reach of social media (Facebook ads, Twitter promoted posts, Adwords, etc.); paid ad campaign opportunities are nearly endless

Cons: it may take some time to establish a working knowledge of digital ad platforms

 

Media KnowHow: Tips and Resources

Effective campaigns differ by subject, scope, audience, location, cultural/political/social relevance, finances, strategies, and tactics (to name a few). There are various models for effective online and offline campaigning, however, whatever you are working all effective and successful campaigns should adhere to these four simple characteristics/rules:

 

  1. Be clear and concise.  The core message—regardless of the media platform you choose—is easy to understand and based on one core idea.
  2. Your campaign needs to be relevant.  When exposed to the campaign, people in the target audience feel that it’s relevant to their them, their surroundings, and things taking place around them.
  3. Your Objectives need to be tangible.  The call to action is clear. This helps people understand what you are asking of them, what action to take, what ways they can support it, and if they want to engage with your campaign and strategy to begin with.
  4. Use Emotion.  In most cases, information (such as reports, statistics, etc) alone are not inherently motivating. Effective campaigns appeal to people’s emotions as much if not more than their rational side.

 

Here are some sources on tricks and tips to help you make the smart decisions about the message, timing, and effectiveness of media coverage towards your cause.

Resources:

How the Media Works

Tell It – A Campaign Guide to Getting your Message out

The Art and Science of Framing an Issue

How to Get Media Coverage for your Campaign

Press Release Tips